Proactive problem solving

PROBLEMS CROP up regularly as part of our working lives. For example, we might get sick, which makes it impossible to meet a deadline or, half way through a job, we might realise that the work involved is going to be much more complicated than we thought, which means that we’ll have to go back to our boss or client to ask for more resources.

However, problems don’t necessarily mean that there is trouble ahead and solved efficiently can actually cement a working relationship rather than damage it.

To ensure that you deliver on your promises and your reputation remains in tact, consider the following steps:

Own the problem: people often shy away from problems because they feel scared, guilty or unsure of what to do. Many problems can be nipped in the bud with little effort if you are quick to react. However, ignoring the problem may mean that it escalates and becomes a real threat to the satisfactory delivery of your work and consequently taint the impression people have of you.

Voice your concerns: remember that other people in the work chain may be affected too and, if you fail to deliver, you could be putting them in an extremely difficult position. If this happens, they may lose trust in your ability and tell others about their bad experience too. However, if they are aware that there is a problem in good time, they are much more likely to be able to avoid negative consequences at their end and may also be able to help you sort things out.

Prepare options: don’t just dump your problem onto someone else’s lap but try to come up with at least one workable solution before you draw attention to it. The person involved may have a better idea of how to deal with it but, at least, you will demonstrate your willingness and commitment to put things right.

Ask for help: if you’re stumped, do ask your colleagues and friends to help you brainstorm a solution. When you’re engrossed in something or perhaps you’re panicking, an objective view from others can be illuminating.

Even if you can’t come up with a solution, still make sure that whoever is involved knows what’s going on. They may get shirty – justifiably, if it’s your fault – but they’ll be much angrier if they find out for themselves when it’s too late to take corrective action.

Be upfront. The best way to avoid problems is to communicate and take a clear brief before the work begins. Make sure that you understand what the work entails by asking lots of questions beforehand – what, when, who, where and how?

Also, you need to be sure that the person you’re accountable to for the work knows what it will take for you to complete it to the required standards on time. If both parties have a clear understanding of what the process will entail including who’s meant to be doing what by when and what resources are available, problems are less likely to occur in the first place.

Success in a pandemic

There’s nothing like a world pandemic to shake up our assumptions and priorities! I’m pretty sure many of us used to feel quite confident about our career paths and definitions of success. But now all that doesn’t feel so straightforward anymore, when not just our careers, but some of our industries are largely on hold.

When we first entered lockdown the definition of success suddenly became finding toilet rolls and pasta at our local supermarket. Many of us had a crash course in sorting out new financial plans and strategies with little or no income, negotiating rent freezes or mortgage holidays, government help schemes and benefits.

After months of staying apart from our friends, family and colleagues, success developed into a socially distanced walk with a friend, connecting with neighbours you previously didn’t know well, or an online get together with people you care about.

As we slowly move back into circulation, many of our measures of success are still fairly modest, such as getting back on public transport or having a meal out. There is still a lot of anxiety about getting back out there and life is still far from normal, but I know I am slowly starting to re-engage with the outside world.

It would be wrong to suggest it has all been bad though. I reckon I have achieved a PhD in Zoom. And, an unexpected benefit of moving all the FEU Training workshops online is that they have become more accessible to people who couldn’t previously attend. Not just geographically but also for people with disabilities who can now attend because they can manage their energy better as they attend from home. Even when we can hold face-to-face training again, it is our intention to continue with online workshops to maintain this benefit.

Months of living life in a different way and at a different pace has given many an opportunity to really think. Some have been surprised by the conclusions they have reached. Many recognising that they have been on a tread mill, disengaged from the bigger picture, are now making plans for the future that takes them in a new direction, with a different focus and priorities.

I’m speaking to lots of people who are finding pleasure in exploring their talents, interests and passions in new ways without feeling the pressure of making it a permanent career strategy. For some, they are actually rediscovering what it is they love about their work.

At risk of being controversial, could this also be a time of opportunity? I speak to many of our members who have turned their creative juices onto working differently in this new environment and there have been some great ideas. I’ve seen zoom plays, online musical gigs and some community projects.

People are connecting with each other in new ways, and a by-product of whole industries being at home is that previously inaccessible people are now more available and potentially open to new approaches. There are opportunities for new alliances and partnerships.

So how are you viewing success for yourself at the moment? These past few months have been different for all of us. If you have not yet had a chance to ponder this, maybe take a moment and ask yourself the following questions:

  • What are the aspects of your life before Covid 19 that you want to retain and re-engage with?
  • What were you doing before that you don’t want to return to?
  • Has the experience of that last months changed your priorities? If so, how?
  • Is there anything you have been doing during the last months that you could develop into a career opportunity?
  • What does success look like to you now?

Further info: view our 'Strategies for success' webinar recording.

Keep your options open

For many of us at the moment, things are undoubtedly tough. And, as human beings, we have developed many ways to make it even tougher than it needs to be. For example, sometimes we catastrophise, taking a bad situation and imagining everything getting worse and worse with each decision we make. Or we can generalise strife in one area of our life into every area, by feeling upset about a work issue and then compounding it by picking fights with loved ones.

The best way to deal with both of these is to notice what you are doing and step back to see if you can find other ways to deal with or express your feelings.

What I want to consider in this blog though, is the way many of us narrow our choices in a complex situation down to just two option – I’ll call them X or Y. I remember working with a client who had a huge argument with their partner. They only saw two options: either to leave their partner of ten years or put up with their behaviour. Imagine being that person who has narrowed their choices to such dramatic extremes. I can disrupt my entire life or, I can put up and shut up. That is a difficult decision to make but also perhaps an unnecessary one.

And who amongst us has not put themselves in this sort of position where we only see two choices? I know I certainly have. I remember when I graduated, the country was in the middle of a recession and I couldn’t get work as a graduate. I finally got a Christmas job in a jeweller that went on to become permanent position. I was desperate to move on but convinced myself that it was that job or no job at all. It wasn’t until I got a last-minute opportunity to do Camp America that I suddenly realised that there were many other options open to me. As it turned out, ditching the job and going to America for four months was one of the best things I ever did.

So, if you ever find yourself narrowing your choices down to X or Y, you should train yourself to set off a warning flag in your brain. Having two options is not a choice, it is a dilemma! It is actually the structure of a problem. It shuts down all possibility for creatively searching for new possibilities. You just mentally stand there going, “On the one hand… on the other hand.”

So, if you notice you are doing this, stop, sit back and find some other options, three is the bare minimum, but aim for five. When we are thinking like this, it can be hard to come up with options, because usually we have convinced ourselves there are none. So it may be helpful to ask a friend or family member to brainstorm options with you. It doesn’t matter how seemingly bizarre some of those options might be because an outrageous suggestion can sometimes spark other more practical ideas or, when considered seriously, be a fantastic innovation that changes your life.

Going back to the client I mentioned earlier, I pointed out how her two options, leave or stay with no room to manoeuvre, were at two extreme ends of a continuum. We worked together to create other options, such as talking to the partner directly or with the help of a couple counsellor to consider how their behaviour might have contributed to the situation and what they could do about that, as well as talking about other events that were going on in other parts of both their lives.

As with most things in life, the main issue was one of poor communication. At the end of the conversation, neither of the two original options were even on the table as first steps. There was no guarantee that they would sort out the relationship, but my client had a range of options to try before they called it a day. This meant, instead of being stuck with a dilemma, they could take action to change things for themselves.

So, even though things at the moment might be tough, learning to pull back from narrowing your options down to X or Y and challenging yourself to come up with others is a useful way to ensure that you keep moving forward.

My mojo has locked down!

Usually, I have energy abound for my work and a passion for even the smallest things in life. However, in these strange times, I’ve sometimes felt dog-tired for no particular reason; long since forgotten aches and pains have crept back, slyly whispering ‘go to bed’ and my once deadline-driven concentration seems to wander and ponder eventually landing on the thought …cake.

Many of my creative colleagues including those shy writers who usually relish working within their own imagination, also report an alarming lacklustre for what they would usually do joyfully.

Reflecting on these rolling, raging weeks, I think that, in these abnormal times, being off kilter is perfectly normal. Many of us have lost at least some external energy to create – no motivating deadlines, no live-audience thrill, no post-performance banter and no idea how long before we can reclaim the life that we love. Wonder gone - no wonder we feel flat.

While acknowledging that this tempest is particularly difficult to endure, I’ve been working on some ways to re-engage my creative self and regain the magic. Here are some ideas that may help you too:

Dig these blues

To avoid the blues, I now start the day by looking for an inspiring tune - either an old favourite that I know will fillip my spirits like a vodka shot or, a newbie, to jump-start my enthusiasm. This daily sojourn down memory lane or to pastures new reminds me that, while my physical horizon may be pretty static now, I can still expand my mental horizons. And, starting the day on a good note (couldn’t resist the pun) gets me thinking: “What next?” and makes me feel much more positive.

What have you done today to make you feel proud?

Whether we’re still working or our work has evaporated overnight, most of us want or need to be productive in some shape or form. But, when days roll into one and there are troubles abound, it can be difficult to maintain focus. Therefore, I find it even more important to plan work activities and concentrate on what I can do rather than dwell on what I’m missing out on.

If you’re struggling to get motivated, start off by setting yourself one or two goals each day. If you don’t want to do anymore than this, that’s fine - you can enjoy the rest of the day, guilt-free, knowing that you’ve achieved what you set out to. However, you may well find that one thing leads to another, and before you know it, you’re back in the creative flow.

Ode to joy

I’m also planning at least one enjoyable activity per day to avoid an endless haze of work and chores. While I’ve lost some clients (how careless), I’m keenly aware that I’m lucky to be able to continue to work from home. However, I find that a huge leap to online work saps my energy. Also, because we can’t go out to socialise, it’s more difficult to shake off stress.

Therefore, I now systematically plan something that I take pleasure in - as if it were a work priority. And, while I love binge-watching a box set, I’m trying to find things that aren’t screen-orientated. However, whatever you do, downtime that doesn’t lead to feeling down is the aim.

Changes

While I’m over the first wave of lockdown shock, I still recoil in disbelief at how much our lives have changed and how awful the situation is for so many. It’s the groundhog-day mental equivalent of running into an invisible brick wall: “How did that happen…?”

Rather than go over and over the horror in my mind, I’m now taking a different approach to this enforced change: as much as we didn’t want it to happen, we have to cope with it somehow.

To do this, I’m trying to think what ‘best of times’ could come from the ‘worst of times’. What creative opportunities are available now while I wait for this tale to unfold? What could the future look like? What can I do now to work towards that future, uncertain though it may be?

You’ll never walk alone

This is one big storm and it’s easy to disappear down a wormhole of anxiety when weighing up what might happen as a result. However, I’m now making a concerted effort to stop myself catastrophising because it leads to unnecessary stress about things that haven’t happened yet. Yes, we're already seeing the Covid fallout and there'll be more to come but survival is the most important first step from whence we can re-gather, re-group and re-create the new normal: “Modo liceat vivere, est spes” (While there’s life, there’s hope), Playwright Publius Terentius After (died 159 B. C.). 

More info

Catch up with our lockdown series of webinar recordings at www.feutraining.org:

  • Finding a balance, while staying at home
  • Controlling freelance finance in uncertain times
  • Cash flow planning through crisis and beyond
  • Good time to blog
  • Make more impact with social media

We’re continuing to develop our online programme for the foreseeable future with a range of workshops and webinars, so please look out for updates.

Working from home with the family in tow

 

Many of us are used to working from home. We’ve probably got some sort of routine sorted out and various tricks we use to motivate ourselves. And, on those rare occasions when we are not feeling motivated, there isn’t usually anyone around to notice if we watch a couple of episodes of our favourite Netflix show in the middle of the day.

Well hasn’t that all changed. For some of us our work will have disappeared completely, others will be juggling trying to do things remotely for the first time ever. And for those of us who don’t live alone, where did all those people come from and when did the house get so small?

At this point, I think it’s important to recognise that what is happening is HUGE. It’s affecting everyone… everywhere. So, what can we do to make this a bit easier for ourselves in the meantime?

Adjust your priorities

Whatever was important to you at the beginning of this year is unlikely to be at the top of your list right now. Take some time to think about what is really important to you right at this moment? You might be surprised with some of the answers you get.

I know I really wanted my son to come home from university so we could celebrate his 21st birthday in March. Now I want him to stay safe where he is and for us to not add to the potential spread of this virus. Who could have predicted that a couple of months ago?

An achievement today could include being stocked up with toilet roll and hand wash. It could be successfully managing your stress levels. Don’t judge yourself and your performance on pre lockdown standards because they no longer apply.

Getting on with household members

For many of us who normally work at home, the house once emptied as partners/housemates go to work and offspring head off to nursery, school or college. Then we had peace and quiet to organise our time and environment and, do our thing. Now many of us are competing for the same spaces and the same computers or bandwidth with other family members.

Rather than get into arguments about who’s work, or homework is more important, it may be worth having a family discussion that includes who needs peace and quiet or certain spaces when. Of course, this is much more difficult when accommodating younger children, but then childcare duties may have to be part of this negotiation.

I know in my case I was suddenly spending a lot of time on Zoom, and the only room suitable was our front room where the family normally relaxes and watches TV. My work became so disruptive that we moved the sofa and TV out of that room and squeezed them into our open plan kitchen dining room, making the front room my temporary office. Not ideal, but at least I’m no longer disrupting the whole household every time I need to go online – and they aren’t disrupting me!

Children

I’m lucky in that my children are older, so they are capable of fully understanding the situation and working with us. My neighbour’s toddler is constantly asking when she is going back to nursery and has no comprehension why she can’t go and see her friends. That must be tough.

Many parents I know are stressing themselves out trying to pick up where the teachers left off. Some good news, I have heard several teachers advising parents to relax, the schools will help pupils catch up and get back on track very quickly when they reopen. So keep it simple - get them to read books if you can and expand your interpretation of education to include helping around the house more, cooking and baking, art, board games and, of course, some guilt free screen time. Your sanity is important here too. Children will bounce back from this more quickly if there is less stress about what they are doing every minute of the day.

Teenagers

I know there are additional worries with older teenagers and students too. My eldest is in third year at university and my youngest was about to sit his A Levels. Both are going to be graded on what they have done so far and how their teachers feel they could have done. Some educators are continuing to provide work others are not. Again, this is a time to go with the flow. Worrying about what their grades are going to be won’t actually improve them. And remember that everyone in this cohort is in the same boat.

Keeping safe

Some of us may be in the unfortunate position of having to spend time with family members we do not get on with. It is important to recognise that the number of domestic violence incidents have increased substantially since we went into lock down. If you or anyone you know may be in this position, let them know that if they ever feel they need help they can call 999, wait till the call is answered and dial 55, then without having to speak, help will be sent.

Useful links:

BBC Bitesize https://www.bbc.co.uk/bitesize

A prioritising too from Mindtools https://www.mindtools.com/pages/article/newHTE_95.htm

Tempering lockdown anxiety

As the Covid-19 lock down loomed, I found myself listening to and watching blanket news coverage, thinking this would help me feel calmer. However, I gradually realised that my need to stay constantly informed while simultaneously trying to keep to my BC (before Covid-19) routine was making me more anxious.

A different approach. I noticed that actively putting more focus on positives such as reaching out to family and friends - virtually or by phone - proved to be both reassuring and comforting - a daily reminder that I wasn’t alone in all this.

After taking time to think about what was making me anxious, I rationed my news intake and started listening to more music instead. This change of habit also seemed to quiet my mind. I found the NHS Every Mind Matters resources very helpful too.

Two schools of thought were grappling with each other inside my head: ‘be productive, don’t waste this opportunity!’ V ‘go with the flow, just be’. Something had to give.

Banish ‘should’. Thinking about what I should be doing, made me feel guilty about not getting stuff done. Hours and days seemed to slip by without anything to show for them. The more I worried, the worse it became.

I had neglected my 2020 planner diary and so I started to write down one or two tasks each day, only the most urgent, with plenty of room for daydreaming, window box gardening and play.

Some days remain better than others. On the whole, letting go of expectations has made room for ideas and longer stretches of concentration. I have learned that it is OK if I don’t feel like writing that masterpiece or learning new audition pieces.

Playtime. I am not a professional artist, but last year I came across an art shop that ran workshops and it rekindled my love for a long forgotten creative pastime. The big revelation was that I could just play, make something for the fun of it, for me.

There are reams of free YouTube art classes and I have picked up quite a few tips along the way. Sometimes I share the art I create, sometimes not. It’s proved to be a lovely distraction that quietens my mind. Not something to be judged. An added bonus of leaping into distractions, creative or otherwise, is that they can help you simply ‘be in the moment’.

Hidden talents. Far from wasting time, bringing an element of play into these long lockdown days is helping me to cope better with the unknowns and uncertainty. Doing something pleasurable, often frees up my mind from anxiety, letting other creative ideas bubble up unexpectedly. I’ve found that by changing my approach and being more flexible as to what is and isn’t productive is helping me find the least stressful way through these extraordinary times.

Exercise benefits. I had been meaning to do some Yoga and Pilates since I sustained a nasty leg injury in 2017… and this month I finally gave it a go. I found some great free/pay what you can classes on Facebook (‘Corona Home Workouts’) led by fellow freelances. Combined with regularly practising some basic vocal exercises from drama college, they have been pivotal in helping me tap into a greater sense of calm and a clearer mind.

Getting together while staying at home 

Extending our range of online resources, this month we’ve launched our 'Stay at home' programme of webinars, which, as a starter, include 'Finding a balance while Staying at Home' (21st), 'Controlling freelance finances in uncertain times' (23rd) and ‘Cash flow planning through the crisis and beyond‘ (28th).

This is a marathon, not a sprint and we’re with you because we are #FEUfamily.

Flipping out?

For many of us, staying mentally strong through this scary time will be just as important as maintaining our physical health.

While it’s advisable to recognise rather than suppress our fearful thoughts, it’s also helpful to find ways of making sure that our justifiable concerns and worries don’t overwhelm us.

Recently, I’ve turned to some tried and tested techniques that usually work to help me focus and stay optimistic. These include mindfulness (staying in the present), positive visualisation (imagining good things to look forward to after the dreaded ‘peak’) and meditation (to help me sleep).

Despite my efforts to remain buoyant, I have certainly plunged down…and down on occasion, quickly delving into my bag of booster tricks to see what else I can pull out to try next.

One technique that I find handy is ‘flipping your thoughts’ to turn them into something more constructive. You might like to try this too. For example, here are some of the thoughts that I’ve flipped lately to make myself feel better:

I’m stuck at home! - I’m safer at home and so are my family and friends. Also, I’ll be helping the NHS and everyone else get through this quicker.

I’m powerless! - Yes, I accept I’ve lost control of my ‘normal’ life but there are things that I can do now no matter how small. Where’s my list?

I feel useless! - I’m not working on the frontline but I can help…I’ll see if my neighbours need anything.

Everything has changed! - Many things have changed in the short term. However, I still love the same people so I’ll spend more time enjoying my relationships.

All my work has been cancelled! - My work has been cancelled for now but I will get it back. How can I use this time to build for the future?

I don’t have any money! - I don’t have any money but this won’t be forever. What support can I apply for?

I’ll get sick or worse and so will the people I love! - Many people may get mild or even severe symptoms but most people will get better. I’ll do everything I can to stay healthy and assume that we’ll get through this.

It’s never going to end! - It may well be a long haul but I’ll take it step-by-step. What can I plan to cheer myself up - what about an online quiz night with friends?

Throughout this crisis, it’s likely that many of us will feel like we’re riding an emotional rollercoaster…because we are! And, yes, finding ways of staying calm and positive will no doubt help.

However, I think that it’s also important to recognise the magnitude of what we are all going through. This includes accepting that, no matter how strong we try to be, we are still going to feel like sh…riveling up under the duvet on occasion. And, when this happens, it’s OK to go with the flow without feeling guilty or weak. For example, yesterday, I listened to so much bad news that I almost had a panic attack for the first time ever. Rather than reach for a paper bag (virus alert!) or berate myself into “getting a grip”, I just slumped down in the chair, read my book and blocked it all out for an hour or so…mid-morning too. After which, I felt much calmer and more able to get on with my day. Onwards!

If you’ve got any useful tips or techniques that you’d like to share, we’d love to hear from you: [email protected]

 

Announcement – Venue based Workshop Suspension


Due to the continuing effects of the Coronavirus, we will be suspending our face-to-face training and events programme in the short-term.


Let’s get together online

We’re aiming to expand our online programme in the coming months including additional webinars and interactive learning and communication opportunities. Please look out for updates.

We’ll be resuming our venue-based programme as soon as appropriate and will let you know when this happens.

Available now

In the meantime, there is a range of online learning opportunities available to you including e-courses, webinars and tutorials.

We look forward to seeing you again in the near future.

Warm wishes from the FEU Training team.

5 steps to being more confident

There is a real aura that surrounds someone who is truly confident. It’s an authenticity, a comfortable relaxed presence that in itself inspires confidence in others. A confident person is someone who knows what they want and how they think, but who doesn’t believe that their perspectives override what others think or want. Examples that spring to my mind are people like Barak Obama, Martin Luther King, Oprah Winfrey, Beyoncé and Bear Grylls. I’m sure you can think of many more.

It’s easy to mistake brash loudness and attention getting strategies for confidence. So much so that sometimes people on our Confidence workshop say they are not sure that they want to be confident if it means coming across as arrogant!

However, for me confidence is never arrogant, it is about being comfortable in your own skin - not necessarily having all the answers but open to learning. It’s a deep knowing that each of us has the right to take up our space in the world and when we are challenged or attacked, being able to deal with that without doubting our own right to exist, or our right to believe in what we do.

Confidence is about being prepared to change your mind if you are presented with new evidence or perspectives that, on reflection, you agree with.

So how do we all get closer to this? Here are some ideas:

  1. “Be yourself, everyone else is taken.” Oscar Wilde

Many performers start their careers by copying others, “I’m going to be the next Adele!” The problem is that this position is already taken and, let’s face it, no one is going to do Adele quite like she does. Of course, we all emulate our heroes as we learn our craft, but it’s what we personally bring that makes our work stand out as special.

While we are trying to be someone else, we often edit out important elements of ourselves, for example, we may hide our sense of humour, or our resourcefulness or our compassion. So how do we come to appreciate that the special quality we have to offer in any situation is our uniqueness?

One way is to become more aware of our inner critic and work on making friends with it. Speak to yourself in a more kindly and supportive way.

Another way is to become aware of how you ‘do’ confidence. All of us have areas in our life where we are already very confident. Identify one of those areas and work out how you do it. What do you focus on, what do you tell yourself about it and how do you address any obstacles that crop up? Then see how you can use those same strategies and approaches in those areas where you would like to be more confident.

When we are comfortable being our unique selves, we don’t try to hide aspects that we are worried might not be good enough. The classic imposter syndrome thinking is, “If they really knew me, they would see what a fraud I am.” Imposter syndrome is very common, you can read more about it here.

Being yourself means that you are actually present in the room, in the job, in the relationship. It means you are not distracted by a lot of self-doubt and self-chatter that takes you off into your own inner world. Instead you are there, seeing and hearing, and able to react in real time to what is happening around you. And, with such focus you feel and appear to be more confident.

  1. Find your courage

Fear keeps many of us from even trying to take steps in a new direction or from approaching a new opportunity. What are we actually afraid of? Making mistakes, being ridiculed, people being angry or hostile? Wild tigers jumping out of the bushes and eating us? How realistic are these worries? I remember someone saying to me when I was worrying about approaching new clients, “No-one is going to shoot you!” I laughed, but it made me realise that I was behaving as though that were actually a possibility.

So how can we alleviate some of those fears? Well, it’s often a matter of taking a leap of faith and getting on with it. If you make a mistake, say sorry and do your best to put it right. If people ridicule you, laugh with them or if it is cruelly intended, find another job. If people are angry or hostile, find out why and learn from it. Wild tigers? Well… avoid safaris.

On the whole, we treat all our fears as though they are all man-eating tigers. Our physiological responses of anxiety are identical to our primitive reaction to life or death situations. Learning to calm our fears can change our whole outlook.

Many of our fears originate from childhood when the adults around us had all the power and probably for good reasons wanted us to stay quiet, or compliant, or safe. We are no longer in that position and the more you take a chance or a risk, the more you will become comfortable in the knowledge that the outcomes from most situations are perfectly manageable. Of course, I am talking about taking risks in areas such as asking for more money or for a work opportunity. I am not suggesting you start entering tiger enclosures at your local zoo!

  1. Please yourself

My mum used to say, “You can’t please everyone, so you might as well please yourself.” While I can think of many situations where she didn’t expect me to apply that (see the point above), the sentiment has stayed with me. I have learned the hard way that when you try to please everyone around you, you usually fail, and you end up doing things you didn’t want to do.

I’m not suggesting that we should all start marching round shouting, “It’s my way or the highway!” While there may be some situations where we do feel like this, there will be many others when we are given the opportunity to choose what we would prefer to do, where we can express our preference honestly rather than try to guess what the other person would like us to choose.

I’ve learned that everybody has a better time when we all take responsibility for ourselves and say what we want. And this is true in our creative careers too. If you spend all your time trying to please different groups, you may end up going down a creative rabbit hole where you have committed too much of your time doing work you don’t care for.

Being confident involves staying in touch with what youcare about and learning when you have the opportunity to choose a path, to choose the one that will most please you.

  1. Don’t confuse confidence and competence

I often speak to people who feel they can’t be confident unless they are highly skilled in a specific area. To me, confidence and competence are completely separate. Of course, it is likely that if you are highly competent in a subject or skill you will also be confident in this.

But this doesn’t mean that your overall confidence is dependent on being an expert in any field. You can be confidently incompetent! By which I mean you can retain your inner confidence, which we have defined above as being present, open to learning and comfortable in your own skin, without knowing anything about a specific topic. Being confident allows you to admit to yourself that you’re not competent at everything but are open to learning if you choose to do so.

  1. Keep an achievement file

Most of us to a greater or lesser degree operate a negative bias towards feedback, where we can remember in the most exquisite detail something that went wrong five years ago, while instantly forgetting all the praise and great reviews or comments we received last month.

Because it’s so easy to forget about all the great things you have done, it’s important to find some way to capture them all in one place. I find an achievement file is a great way to do this. Every time you get a complimentary email, letter, or review put a copy of it in this file.

Then, if you find yourself feeling a bit lacking in confidence and need a boost, you can pull this file out and remind yourself of how far you have come, what you have learned and achieved, and how many people appreciate what you do.

More info

I hope you like these suggestions for building your confidence. For more tips and advice, do watch our Webinar recording on Building Confidence or do our e-course on Overcoming Freelance Challenges.

2019 – Ready to Launch!

Did anyone else watch the clock cross its annual threshold and feel a bit underwhelmed? I am surprised that I have come to feel this way, because I am Scottish, and New Year when I was growing up was a very, very big deal.

In Scotland, New Year was a much bigger deal than Christmas. In fact, Christmas day only became a public holiday in Scotland in 1958. There’s a very interesting article on this from The Scotsman.

I remember moving to London 30 years ago and being dumbfounded at how lavish the celebrations for Christmas were and how minimal they were for the New Year. I think nowadays this has largely evened out in both locations.

From my adolescence I remember the whole household being involved in the top to bottom cleaning of the house, which included polishing silver, washing out cupboards and cleaning mirrors. Even the cleaning cloths had to be washed and hung out to dry before the clock struck midnight. This was a bit of a downer for my poor my sister, who’s birthday falls on New Year’s Eve.

My mother would slump into the New Year, utterly exhausted. Only she didn’t get to rest. The ‘first footing’ then began, a tradition where friends and family visit each other after midnight, bringing coal or shortbread and a bottle of spirit to share, with with the aim of bringing good luck. This often goes on until dawn. Then my poor mum had the special meal of the day to prepare and serve. This is why the Scottish need an extra public holiday on 2nd of January!

I have not maintained these traditions, but have always previously had a deep seated, fresh start, attitude to the threshold of a new year. So, I started to wonder how I could make this a more useful marker on my calendar. Rather than come up with over ambitious ‘New Year’s resolutions’, maybe I could find a more grounded way to set myself up for 2019. I came up with the following ideas. Maybe you would like to try them too:

Review the year

I use my diary to track what I have been doing, so it’s a good place for me to see in one place what I have been up to over the previous year. I’m always amazed that I’ve forgotten many of the things that I’ve done. I go through it and consider what worked and what didn’t.

I usually make a few notes to remind myself of what I have learned and how I’ve developed new skills. I also jot down what I don’t want to do again, or how I would deal with things differently if I found myself in a similar situation.

I don’t limit this to work, it’s good to see how some friendships have expanded and others have contracted. Reviewing it like this can let you decide if you want to change anything going forward.

You can use this as a starting point for setting or updating goals and we have great resources on our website including a Goal Setting for 2019 webinarrecording and an ‘Overcoming Freelance Challenges’e-course if you want to do that next.

What can I throw out or let go of?

Just as the New Year is a time of beginnings, I also see it as a time of endings and like to set aside a day to see what I can throw out or let go of. I have a habit of accumulating things I am going to read when I have the time. I find it very liberating to admit that if I have not found the time to read them, I am not going to, so I bin or delete these items.

I sort out clothes or ‘treasured possessions’ that are either taking up valuable space or gathering dust. I once read an article that said you should thank the item for the pleasure it has given you, then let it go. I find it definitely makes it easier for me. What I love is the empty space this creates in my home.

I also take this opportunity to purge things that hover on the outskirts of my to do list such as people I always mean to spend time with but don’t get round to, new jobs I am going to pursue and chores I am going to get around to. My reasoning is that if any of these were truly important to me, I would have done them. Taking them officially off my list of ‘must do’s’ is incredibly liberating.

How can I be kinder to myself?

I have a habit of putting what everyone else wants before myself. I have spent some time this year thinking about how I can be kinder to myself. Things like saying no to friends and family when saying yes to them means saying no to something important for me.

I’ve decided to put some ‘me’ time in the diary, i.e., time where I don’t necessarily have an activity scheduled, where I can sit and think, read a book or go for a walk. Having it in my diary means I am far more likely to stick to it.

What new thing can I try?

I recognise that I am getting more stuck in my ways as I get older. I used to be pretty adventurous and now find I am far more stuck in my routine and comfort zone. So, I have made a list of new things I would like to try or things I would like to do more of, which includes:

  • Joining a dance class
  • Learning something new that is completely unrelated to my work
  • Taking country walks on my own
  • Doing something artistic

However you decide to start 2019, I wish you all the best. If you decide to try some of these ideas, do let me know how you get on.

Happy New Year!